As Senior National Benefits Enrollment Manager, Gladys brings nearly five years of experience in the benefits and insurance industry. She leads the Benefits Hotline team, focusing on delivering efficient enrollment solutions and a high standard of service.

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Known for her ability to simplify complex benefits programs, Gladys has played a key role in improving enrollment processes, increasing client satisfaction, and streamlining benefits administration for H2H’s partners.

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Outside of work, she enjoys reading, spending time with her three pets, and attending live sports events.