Year-Round Live Support
Services
Licensed, US-Based Advocacy with One-Call Resolution
While other firms disappear after the enrollment deadline, H2H stays on the line. Our US-based, licensed, and multilingual benefits hotline is dedicated to "one-call resolution" and provides assistance in 228 languages. We provide the ongoing advocacy that HR departments need to offload the daily burden of employee inquiries, ensuring that help is always available when it matters most.
For Employees
Reclaim your HR team's time. By providing a reliable, external resource for plan navigation and claims assistance, we reduce the load on your internal staff throughout the entire year.
For Brokers
Increase client retention. Our one-stop-shop support model ensures that your clients feel supported every single day, not just during the selling season, making you the hero of their benefits strategy.
For Employees
Get real answers from real experts. Our licensed agents don't just read scripts, they provide comprehensive, timely, and complete answers to ensure every employee thoroughly understands their coverage.
For Carriers
Deliver year-round advocacy support that helps employees navigate claims, coverage, and benefits questions while improving satisfaction and reducing service escalations.